Average time to install – no engineer required
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Average installation time not requiring a visit (working days) Overall
Apr-Jun 2017 8.20
Jul-Sep 2017 7.46
Oct-Dec 2017 9.97
Jan-Mar 2018 9.86

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Around two thirds of installations do not require an engineer to visit your home or premises. For these types of order, this chart shows the average number of days between your service provider placing an order for you and service being installed by Openreach.

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