News & update

Go Ape is mad about fibre

25 Jul 2017
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Go Ape
With broadband speeds 50 times faster, staff are whizzing through their workloads and can download documents faster than the speed of their zip wires.

Northumberland activity centre is going bananas over the boost to its broadband speeds. 

Go Ape, a tree top adventure course and outdoor visitor attraction, has upgraded to superfast broadband. It’s part of the multi-million pound iNorthumberland rollout – our partnership with Northumberland County Council and the Government’s Broadband Delivery UK.

Openreach has already made fibre broadband available to more than 55,000 premises across the county.

With broadband speeds now 50 times faster, staff at Go Ape in Matfen are whizzing through their workloads and can download documents faster than the speed of their zip wires.

Broadband speeds at Go Ape in Matfen are now 50 times faster.

Duty manager Richard Collingwood says: "As a business we’ve always been very reliant on technology. We use tablets to record course inspections, monitor the course and check bookings – all of which depend on a good internet connection.

"Often members of the team were having to take work home as it took so long to do it on site.

"But since the upgrade, documents upload and download in seconds and the bookings system can be accessed instantaneously. It enables us to work much more efficiently and make better use of our time.”

It’s making a difference to Go Ape’s social media presence too. "It’s vital we’re able to respond to our customers immediately, whichever platform they choose to use,” adds Richard. "Faster broadband has made us more agile, more responsive and ultimately more efficient.”