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Cookie Settings

In this section you'll find information about cookies – what they are, which ones we use on this site and how to manage them.

How to manage your cookie settings

This website will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies used by our website then you can change your cookie settings.

Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. The settings are usually accessed through the browser's Help function.

If you have any problems or need more details, you can visit for comprehensive information on cookies and how to change the settings on a wide variety of browsers, as well as how to delete cookies from your computer.

For information on how to do this on your mobile phone's browser, you'll need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website.

Cookies used on this site

Here's a list of the main cookies we use on this website, and why.

ASP.NET Session Cookies

File names: ASP.NET_SessionID, X-Mapping-fjhppofk,__atuvc

Purpose: These are session cookies used by our web server to help us pass settings and variables around behind the scenes and allow you to do things like log in to our training area. They will disappear into the ether when you leave our site or your session times out.

File names: JSESSIONID_orPortal,K-JSESSIONID_orPortal-lomfcaad

Purpose: These are cookies that are deemed strictly necessary to use essential features of the Openreach websites. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

File names: _ga,_gid

Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Google Analytics

File names: _utma _utmb _utmc _utmz

Purpose: These cookies collect anonymous information about site visitors, including the number of visitors to the site, where visitors have come to the site from and the pages they visit. We use this information to compile reports and help us improve the site.

More information: Read an overview of privacy at Google (or alternatively

Type: 1st party - Performance



Purpose: YouTube cookies help maintain the integrity of video statistics, prevent fraud and improve the website experience, among other things.

More information: YouTube Privacy Policy

Type: 3rd party


File name: loc, mus, uid, uvc

Purpose: Social cookies let you share, like or tweet pages via social media sites such as Facebook and Twitter. If you're logged into any of these sites, the AddThis cookies help you share content. They may also deliver tailored advertising on other websites.

More information: AddThis Cookie Privacy Policy

Type: 3rd party

File name: TDCPM, TDID

Purpose: Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

Type: 3rd party

File name: dpm

Purpose: A third-party cookie used by DoubleClick in conjunction with displaying any advertisements.

Type: 3rd party

File name: TapAd_DID,TapAd_TS,TapAd_TTD_SYNC

Purpose: Used to determine what type of device (smartphones, tablets, computers, TVs etc.) is used by a user.

Type: 3rd party