How we’re governed

Openreach Limited is a wholly-owned subsidiary of British Telecommunications plc but is independently governed. Openreach Limited trades on behalf of British Telecommunications plc.

In November 2016 we appointed our first ever chairman, Mike McTighe. He leads our board. The board has a majority of independent members and is responsible for setting our strategy and overseeing our performance.

It also makes sure we treat all our customers equally, and that we’re investing in better service and coverage, and faster broadband speeds across the entire country. Equal treatment is enshrined in our Commitments and our Commitments Code of Practice which governs how our people should behave to live up to our Commitments.

The board had its first meeting on 31 January 2017. And in February 2017 two new members joined: Sir Brendan Barber, former general secretary of the TUC, and Edward Astle, a former National Grid board member. Since then we’ve also appointed Liz Benison as a non-executive board member, to focus on customer service. Liz was CEO, UK and Europe, local and regional government at public services provider Serco.

We have board committees tasked with reviewing our audit, risk and compliance activities and our renumeration policies.

Our company number is 10690039 and our registered address is Kelvin House, 123 Judd Street, London WC1H 9NP.

Openreach Board Audit Risk and Compliance Committee (OBARCC) 

The Openreach Board Audit Risk and Compliance Committee (OBARCC) is made up of our four non-executive directors, and chaired by Edward Astle.  It has special responsibilities to monitor Openreach’s compliance with Commitments made to Ofcom, including considering any complaints from Communications Providers (CPs), industry bodies, Openreach employees or Ofcom. 

The OBARCC publishes an annual review of Openreach’s compliance with the Commitments in June. Communications Providers can find more information about the OBARCC on the CP portal. 

Our board

Who’s who on the Openreach board

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Openreach Limited

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